Privacy policy regarding the processing of your personal data

We consider ensuring the right to the protection of personal data as a fundamental commitment, therefore we will make every effort to process your data in full compliance with Regulation (EU) 2016/679 (“General Data Protection Regulation” or “GDPR”), as well as with any other legislation applicable on the territory of Romania. We reserve the right to periodically update and modify this Privacy Policy to reflect any changes to the way we process your personal data or any changes to legal requirements. In the event of any such changes, we will display the modified version of the Privacy Policy on our website, for which reason please check the contents of this Privacy Policy periodically.

Who we are and how you can contact us:

For the purposes of data protection law, we are the operator when we process your personal data. We are SC PENTATONIA SRL, Romanian legal entity, headquartered in Reghin, MURES county, with Customer Information File 43069129 and registered at the Trade Register Office: j26 / 1187/2020, bank account no. RO33BTRLRONCRT0567939301 opened at BANCA TRANSILVANIA, Reghin branch.

What categories of personal data do we process:

We generally collect your personal data directly from you so that you have control over the type of information you provide to us. For example, we ask you to send us your e-mail address, name, surname, telephone number, delivery addresses ... etc.

We may also collect and subsequently process certain information about your behavior while visiting our website or using your smartphone to personalize your online experience and provide you with offers tailored to your profile. we invite you to find out more details in this regard by consulting the section on the purposes of processing below. On our website and in the smartphone application we can store and collect information in cookies and similar technologies, according to the Cookies Policy. We do not collect or process sensitive data foe any other reason.

What are the purposes and grounds of processing:

To provide the services of SC PENTATONIA SRL for your benefit.

We will use your personal data for the following purposes:

  • Processing of competitions, validation, dispatch and delivery of won goods;
  • Solving cancellations or problems of any kind related to participation in competitions, or related to the goods or services won;
  • Delivery of the won goods according to the Contest Regulations and legal provisions;

The processing of your data for these purposes is in most cases necessary for the conclusion and execution of a contract between SC PENTATONIA SRL and you. Also, certain processing subject to these purposes are required by applicable law, including tax and accounting law. In order to improve our services, we constantly want to offer you the best experience for participating in the SC PENTATONIA SRL competitions. For this, we may collect and use certain information about your Behavior as a Participant, we may invite you to complete satisfaction questionnaires subsequent to the completion of a contest or we may conduct, directly or through partners, market research and research. We base these activities on our legitimate interest in carrying out the specific activity, always taking care that your fundamental rights and freedoms are not affected.

For Marketing

We want to keep you up to date on the best contests that interest you. In this regard, we can send you any type of message (such as: e-mail / SMS / phone call / mobile push / webpush / etc.) Containing general and thematic information, information on competitions similar or complementary to those at you have participated as well as other business communications such as market research and opinion polls, and we may display personalized recommendations on the website and in the smartphone application. In order to provide you with information of interest to you, we may use certain data about your behavior to create a profile for you. We always ensure that such processing is carried out in compliance with your rights and freedoms and that the decisions taken on the basis of them have no legal effect on you and do not affect you in a similar way to a significant extent. In most cases, we base our marketing communications on your prior consent. You can change your mind and withdraw your consent at any time by:

  • Changing cookie cookie settings;
  • Access the unsubscribe link displayed in the messages you receive from us, or through
  • Contacting us directly using the contact details displayed on the dianamusicschool.com website

In certain situations, we may base our marketing activities on our legitimate interest in promoting and developing our business. In any case where we use information about you for our legitimate interest, we take care and take all necessary measures to ensure that your fundamental rights and freedoms are not affected. However, you can ask us at any time, by the means described above, to stop the processing of your personal data for marketing purposes, and we will process your request.

To defend our legitimate interests

There may be situations in which we use or transmit information to protect our rights and business. These may include:

  • Measures to protect the website and users of the platform from cyber attacks;
  • Measures to prevent and detect fraudulent attempts, including the transmission of information to the competent public authorities;
  • Measures to manage various other risks;

The general basis of these types of processing is our legitimate interest in defending our commercial activity, it being understood that we ensure that all the measures we take guarantee a balance between our interests and your fundamental rights and freedoms.

How long do we keep your personal data.

As a general rule, we will store your personal data in our platform. You may ask us to delete certain information or close your account at any time, and we will respond to such requests, subject to the retention of certain information, where required by applicable law or our legitimate interests.

To whom we may send your personal data.

Where applicable, we may send or provide access to certain personal data of yours to the following categories of recipients:

  • companies within the same group as our company;
  • partners of our society;
  • courier service providers;
  • payment / banking service providers;
  • marketing / telemarketing service providers;
  • market research service providers;
  • insurance companies;
  • IT service providers;
  • other companies with which we can develop joint programs to offer our services on the market.

If we have a legal obligation or if it is necessary to defend a legitimate interest, we may also disclose certain personal data to public authorities. We ensure that access to your data by third parties under private law is made in accordance with the legal provisions on data protection and confidentiality of information, based on contracts concluded with them.

In which countries we transfer your personal data.

We currently store and process your personal data in Romania. However, we may transfer certain of your personal data to entities located in the European Union or outside the Union, including in countries for which the European Commission has not recognized an adequate level of protection of personal data. We will always take steps to ensure that any international transfer of personal data is carefully managed in order to protect your rights and interests. You can contact us at any time to find out more about the countries in which we transfer your data, as well as the guarantees we have implemented regarding these transfers.

How we protect the security of your personal data.

We are committed to ensuring the security of personal data by implementing appropriate technical and organizational measures, according to industry standards. The transmission of your personal data is done using state-of-the-art encryption algorithms to store them on secure servers, while ensuring data redundancy. Payments will be made using the services of established online payment processors such as euplatesc.ro, netopia, BT or others. SC PENTATONIA SRL will not record, store or use your bank details, the payment service being the sole responsibility of our processing partners mentioned above. Despite the measures taken to protect your personal data, we warn you that the transmission of information via the Internet, in general, or through other public networks, is not completely secure, there is a risk that the data may be seen and used by unauthorized parties. We cannot be held responsible for such vulnerabilities in systems that are beyond our control.

What are your rights?

The General Data Protection Regulation gives you a number of rights in relation to your personal data. You may request access to your data, correct any errors in our files and / or object to the processing of your personal data. You may also exercise your right to complain to the competent supervisory authority or to go to court. Where applicable, you may also have the right to request the deletion of your personal data, the right to restrict the processing of your data and the right to data portability.

In order to exercise your rights, you can contact us using the contact details listed on the site. Please note the following if you wish to exercise these rights:

  • Rectification: You can ask us to rectify your inaccurate or incomplete personal data. We may try to verify the accuracy of the data before rectifying it.
  • Deletion of data: you can ask us to delete your personal data, but only if: they are no longer necessary for the purposes for which they were collected; or you have withdrawn your consent (if the data processing was based on consent); or exercise a legal right to object; either they have been processed illegally, or we have a legal obligation to do so. We are under no obligation to comply with your request to delete your personal data if the processing of your personal data is necessary: a) to comply with a legal obligation, or b) to establish, exercise or defend a right in court. There are certain other circumstances in which we are not required to comply with your request to delete data, although these are the two most likely circumstances in which we may deny this request.
  • Restriction of data processing: you can ask us to restrict the processing of personal data, but only if: their accuracy is contested (see rectification section), to allow us to verify their accuracy; or the processing is illegal, but you do not want the data to be deleted; or they are no longer necessary for the purposes for which they were collected. We may continue to use your personal data following a request for a restriction, if: we have your consent; or to establish, exercise or ensure the defense of a right in court; or to protect the rights of our company or any other natural or legal person.
  • Data portability: you can ask us to provide you with personal data in a structured, commonly used and automatically readable format, or you can request that it be "ported" directly to another data controller, but in each case only if: the processing is based on your consent or on the conclusion or execution of a contract with you; and processing is done by automatic means.
  • Opposition: You may at any time object, for reasons related to your particular situation, to the processing of your personal data under our legitimate interest, if you consider that your fundamental rights and freedoms prevail over this interest. You may also object at any time to the processing of your data for direct marketing purposes (including profiling), without giving any reason, in which case we will cease processing as soon as possible.
  • Automatic decision making: You can ask not to be subject to a decision based solely on automatic processing, but only when that decision: produces legal effects on you or affects you in a similar way and to a significant extent. This right does not apply if the decision reached after the automatic decision-making is necessary for us to conclude or enter into a contract with you.
  • Complaints: You have the right to lodge a complaint with the supervisory authority regarding the processing of your personal data. In Romania, the contact details of the data protection supervisory authority are the following:

    National Authority for the Supervision of Personal Data Processing B-dul G-ral. Gheorghe Magheru no. 28-30, Sector 1, postal code 010336, Bucharest, Romania. Phone: + 40..318.059. or +40.318.059.212; E-mail: anspdcp@dataprotection.ro

Without prejudice to your right to contact the supervisory authority at any time, please contact us in advance, and we promise that we will make every effort to resolve any issue amicably. We remind you that you can contact our company at any time - respectively the data protection officer by sending your request by e-mail to: dianamusicschoolfloresti@gmail.com.